Candidates
| HVAC Technical Coordinator |
| Permanent Salary: £ 30000 - £ 38000 |
| Location: Southampton |
| As a Technical Coordinator, you will act as the link between customers, field engineers, and internal teams, ensuring the right technical resources are deployed to the right site at the right time. You will support installations, breakdowns, servicing, and hire projects while maintaining a strong focus on customer service and operational efficiency. Key Responsibilities Plan and coordinate nationwide engineer deployments based on skills, workload, and project needs Provide technical support to engineers and customers, remotely and on-site when required Process and manage work orders to meet customer and operational deadlines Support installations, servicing, decommissioning, and breakdowns of temperature control equipment Build strong relationships with customers as a trusted technical contact Work closely with Sales, Hire, Operations, and back-office teams to improve service delivery Ensure accurate reporting and system updates using CRM and operational tools Skills and Experience Background in a field-based technical role (service engineer, technician, or technical sales) Experience with industrial cooling, heating, HVAC, or process equipment (advantageous) Strong customer service and communication skills Ability to manage high workloads in a fast-paced, national operation Confident using CRM systems, diagnostic tools, and MS Office Requirements Full UK driving licence Willingness to travel across the UK Right to work in the UK |
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