Candidates
| IT Engineer Desktop Support (Onsite) |
| 6 months Salary: £ 150 - £ 250 |
| Location: Crawley |
| Desktop Support Engineer required for the resolution of customer PC related Incidents, requests or changes as per the established Service Level Agreements. Key requirements Troubleshoot and resolve PC incidents Perform IMAC Hardware and software maintenance and support Coordinate with Break or Fix vendor for hardware repair Have a good understanding of the IT Processes and Procedures Assist and work closely with SSO on IT security issue and virus eradication effort Key skills Experience on an IT Service Desk a plus Knowledge and experience in the use of Ticketing systems preferred Experience working within an IT customer service focused environment Minimum 2 years on-site support experience supporting multiple operating systems In depth knowledge of Microsoft PC applications In-depth knowledge of PC hardware and software support Ability to troubleshoot and resolve PC hardware and software incidents |
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